Q1: How about your supply ability
A: 200 Piece/Pieces per Month
Q2: What about the packaging
A: We use 7 layer carton box to protect the product.
Q3: How long about your delivery time?
A: If the order quantity is 1 - 200 pieces, it will take about 30 days after your deposit. If the order quantity much more than 200 pieces, we need to be negotiated.
Q4: Is it possible to order one sample
A: Yes, sample is okay, we have a good designer team, we can make it as your request.
Q5: Can you print my picture or logo on the inflatable products?
A: Yes, we can, just send your logo drawings to me is okay.
Q6: What is your payment method?
A: The most common payment is T/T. 30% deposit and balance before shipment.
Q7: Are you factory or trade company?
A: We are the manufacturer.
Q8: How do I clean it?
A: Just use soap and water. Do not use any kind of solvents.
Q9: How long is your warranty?
A: The parts of hot air welding is 7 years, adhesive parts is 3 years
Q10: What kind of the glue do you used?
A: We insist on German henkel glue for many years, and the quality of it is very good.
Q11: If you do stock standard boats and accessories?
A: The boat in our catalogue is our conventional products, we often produce but no much stock, the material supplier is very close to us, we can supply material to production at any times. We have accessories stock.
Q12: How about your claims rules?
A: First of all, we should found the cause of the problems, then we will provide the fixes and solutions, if any economic loss, we should settle it through negotiation.